Answers to common questions about snack food machine and our services
Answers to frequently asked questions
Q: What is the output of this snack production line?
A: Since each machine has several models, we will match the production line for you according to the needs of customers;
Q: Is it possible to change the machine voltage?
A: Yes, we change the local voltage for customers in different countries.
Q: After receiving the machine, how to operate it? Is there a manual?
A: Yes, we will provide detailed instructions and videos. If necessary, engineers will go to the local field teaching;
Q: What about your after-sales guarantee?
A: We have a professional after-sales team to solve your problem. No matter what kind of technical problems you encounter, you can contact us, We will solve your problem as soon as possible
Q: What kind of puffed food can be produced by the puffed production line?
A: This line is so widely used that it can puree most of the puffed foods you see on the market. For example, cheese balls, corn chips, puffed rice, puffed French fries…
Q: How to replace the extruder mold?
A: We have a manual to guide you.
Q: What is the production time of your puffed snack line?
A: Depending on the production line you purchased, it usually takes about 15-35 days after receiving the payment.
Q: What are the ingredients of puffed food?
A: Wheat flour, rice flour, potato flour or other grain flour. We will give you the best advice based on the machine and formula you choose.
Q: What material is your equipment made of?
A: All parts in contact with food are 304 stainless steel.
Q: Do you supply formulas to buyers?
A: Yes, we can provide the recipe for free.
Q: What kind of fuel can we choose in the production process of the puffed food machine?
A: You can choose gas, diesel, electricity or steam as fuel, but please let us know when you ask for a quote.
Q: How much area does the whole puffed food machine production line need?
A: The best way is to tell us the area of your workshop, and then we will draw the drawings for you to make sure that your space is used properly.
Our Services
As a professional puff snack food machinery manufacturer, Dayi takes customer satisfaction as the ultimate goal, to provide you with competitive puff snack food production line prices, from pre-sale to after-sales one-stop service. Before the sale, our sales representatives provide you with comprehensive machine information, quotes and machine operation videos. If you have special requirements, we can customize the machine for you after you confirm your order. After receiving the payment from the customer, we will prepare the machine for the customer. The machine parts were installed before the machine left the factory. Customers can use the machine directly after receiving it. The machines are tested before shipping and then videos and pictures are sent to the customer. When you encounter any problems when using the machine, we will provide you with after-sales service in time.
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