After marketing

Full Life Cycle Support Service （FCSS）

Dayi is committed to maximizing return on investment with every piece of equipment we manufacture. This is also the focus of our full life cycle service support.

We ensure that as long as the machines are still in production, we can provide our customers with the highest standard of service no matter where in the world they are. This kind of support is not limited to replacing parts, engineers maintaining equipment, and handling faults, but also comprehensive and meticulous performance maintenance and improvement throughout the entire life cycle of equipment.

With the development of technology, we provide equipment upgrades to increase its production capacity or reduce its power consumption, so that the equipment can reach the optimal performance state.

Product database support enables customers to take advantage of market changes through new innovative products. We provide operator training and offer service contracts with product responsibility for the entire line.

Full lifecycle support service keeps equipment running efficiently and reliably like new, extending service life and improving performance.

Engineering&Planning

Our engineering and technical personnel can provide you with the following services:

Provide feasibility consulting and scheme design services for food engineering projects, such as capacity design, investment scale, cost control, profit analysis, etc.;

Provide various food engineering site design and layout services, such as site selection, functional area division, architectural design, workshop design, etc.;

Provide process design services for food engineering projects, such as product process design, production process design, logistics design, etc.;

Provide food factory production workshop production equipment planning services, such as production equipment layout, production equipment selection, production equipment manufacturing etc.;

Provide food factory construction supporting facilities design and consulting services, such as power supply, water supply, steam supply, drainage, etc.;

Food R&D

DAYI Food R&D Center can provide the following services:

We are equipped with production and testing equipment for various food products, which can realize the digitization of the production process and accept product research and development projects from partners;

We have built the most comprehensive food product database, which can provide the latest food colors and shapes in the market to meet the preferences of more audiences;

We have the latest market process information, and can work with partners to develop better food formulas and create better taste experiences;

We are equipped with professional food testing equipment, which can test the ingredients of raw materials and various indicators of finished products;

We cooperate with the most professional flavoring agent manufacturers, and can provide various flavoring agents, flavor enhancers and other products;

Training

Dayi engineering delivery team provides you with the following services:

The production of each of our equipment is processed by a professional team with rich experience, and has undergone strict quality inspection and testing;

We have a professional team to provide you with door-to-door logistics and transportation services;

Our engineering personnel provide professional equipment installation services, including electrical circuits, waterways, etc.;

Our engineering personnel provide the trial operation of the equipment until all the equipment is in normal operation;

Our engineering personnel provide product test machines, so that the various operating data of the equipment can be well matched with the process;

Our engineering personnel provide personnel training services including equipment use and product technology;

Maintenance

Dayi equipment, worry-free after-sales:

We provide a 5-year super-long warranty for the main structure such as the fuselage and machine base;

We provide a 3-year long warranty for core components such as motors, gearboxes, and barrels;

We provide a standard 1-year warranty for electrical components, pneumatic components, etc.;

We randomly provide spare parts of various wearing parts to ensure the continuity of production;

We provide on-site maintenance and repair services twice a year;

We provide equipment upgrade services;